SERVICE AREA · SPRING · TEXAS
Spring AV repair, system takeovers and installation.
Spring is less a town than a mailing address stretched across north Harris County and into Montgomery County. Obsidian AV services the control systems, theaters, speakers and networks in those homes, including systems another company put in.
One name, many kinds of house
The original town of Spring is the small district now called Old Town Spring, near Spring-Cypress and Hardy roads. Everything else that carries the name grew outward after Houston’s suburbs pushed north in the 1970s: first subdivisions off FM 1960 and I-45, then planned communities such as Gleannloch Farms in Harris County and Imperial Oaks on the Montgomery County side, toward The Woodlands. Most of it is unincorporated, so a homeowners association or deed restrictions, not a city, usually decide what can be mounted on the outside of a house.
For AV work, the age of the house matters more than the ZIP code. A single-story home from the late 1970s or 1980s was built before anyone ran network cable, so new speakers and access points go in through the attic. A two-story house from the 2000s often has builder speaker wire and a media closet, yet the upstairs game room can still be the room with the weakest Wi-Fi.
What Obsidian AV works on in these homes
- Control systems: Control4, Savant and Crestron, including systems bought along with the house, plus Lutron lighting and shades.
- Theaters and media rooms: projectors, screens, receivers and surround speakers, from a converted bonus room to a dedicated theater.
- Whole-home audio: in-ceiling and in-wall speakers, multi-zone amplifiers and the apps that run them.
- Networking: wired access points, switches and Wi-Fi that reaches the patio, garage apartment or upstairs game room.
- Outdoor AV: patio TVs and under-eave or landscape speakers for pool decks and covered porches.
Repairs and takeovers come first. Many problems start with a system that worked for years and then stopped after a router swap, a remodel or a change of ownership.
Taking over a system installed by someone else
When a house changes hands, the automation often stays behind without a manual. The first visit records what is there: the controller or host model, the amplifiers, the network gear and which rooms still respond. For Control4, the project lives in Composer Pro on the controller and is tied to a dealer account that can be transferred. For Savant, the configuration is a Blueprint file on the host, and the owner account and licensing need to move into the new owner’s name. Crestron programs are compiled, and the source files usually sit with the original programmer, which limits what can be changed without them.
Platform service in this area: Control4 service and Savant service. For a fault you cannot place, start with AV troubleshooting.
Services available in Spring
Before a service visit
A few details shorten the first visit: the platform name if you know it, the internet provider, admin access to the router or the name of whoever manages it, and any paperwork left by the builder or previous owner. If something stopped working after a storm, a remodel or an internet change, mention it when you call.
Please do not factory-reset a controller or host beforehand. A reset can erase the only working copy of the configuration.
Neighborhoods served around Spring
Service requests come from across the Spring area, including Old Town Spring, Gleannloch Farms, Imperial Oaks, Spring-Klein and Spring addresses on the Montgomery County side. These are service areas, not separate offices.
See all service areasAlso serving communities around Spring.
OBSIDIAN AV WORK
A North Spring family room: TV and speakers in a built-in wall
In this Obsidian AV project in North Spring, a wall-mounted TV sits in the center niche of a built-in cabinet wall, with three in-wall speakers set in a row above the opening. Placing the speakers above the cabinetry keeps the niches clear, and a left, center and right layout keeps dialogue anchored to the screen. When the TV is replaced later, the speakers and their wiring are worth keeping as long as the new screen fits the niche.
Spring AV service questions
My address says Spring, but the house is in Montgomery County. Is that covered?
Yes. Obsidian AV takes service calls for Spring addresses on both sides of the Harris-Montgomery county line, as well as nearby Klein, Tomball and The Woodlands. Give the street address when you call.
We bought a house with a smart-home system nobody explained. Where do we start?
Collect the remotes, touch screens, passwords and any paperwork the seller left, then book an assessment. The visit identifies the platform, what still works and which account or license transfers are needed before anything is changed. Replacement is not assumed.
Can the speakers above our built-in stay if we change the TV?
Often, yes. In-wall speakers are wired to a receiver or amplifier, not to the TV. The checks are the speaker condition, the wire, whether the new TV fits the opening and whether the receiver supports the new TV’s audio connection.
Why does Wi-Fi drop in the back bedrooms of our single-story house?
One router at one end of a long ranch house seldom covers the far rooms well. Wired access points placed through the attic usually work better than more wireless repeaters, and the same attic route can carry new speaker or camera cable.
Discuss your Spring system
Call 346-357-5323 with the address, the platform if you know it and what has stopped working.